Payment Instructions
We support both US and international sales. Customers in the United Kingdom and European Union must provide their EORI (Economic Operators Registration and Identification) number for inclusion on the Commercial Invoice for customs clearance. Payment of shipping costs, VAT, or duty for international sales is the customer’s responsibility. Terms of Sale (Incoterms®) for international sales is DAP (Delivery at Place).
Sales are initiated by contacting us at info@kerryos.com. We will provide a quote based on the product(s) to be purchased.
Payments based on the quoted amount can be made by depositing funds to either our Paypal.com account or our Bill.com account, or via bank-to-bank transfer of funds.
Paypal.com payments will reference our identifier “info@kerryos.com.”
Bill.com payments will reference our Payment Network ID 0232071269060094.
We will provide our bank SWIFT code and account number for bank-to-bank transfer of funds.
We DO NOT accept credit card payments. We do not collect or retain customer financial data, credit card numbers, etc.
We will initiate shipment after we are informed by Paypal or Bill or by our banking institution that payment in full has been received.
We are a small company, and do not support net 30-day payment terms. We will email a paid-in-full invoice after funds have been received.
We gladly provide before- and after-sales technical support as needed.